Last updated: September 3, 2026

1. Order Processing Times

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard shipping typically takes 5-7 business days within India. Expedited shipping options, if available, will be displayed during checkout.

3. In-Store Pickup

Currently, we operate purely online and do not offer an in-store pickup option. All items will be shipped directly to the address provided during checkout.

4. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

5. Contact Us

If you have any questions about our shipping policy, please contact us at root@rootloom.in.